Web Site Hosting
The heart of BigDrum is our web site hosting service. Our server architecture is designed to provide the highest possible level of operation, with quick access to web pages and file downloads for your web site visitor. This is accomplished using mirror-image web servers, with incoming traffic load-balanced between them. This ensures the quickest possible access for all users as well as providing protection in case of a server failure. These web servers feature 1GHz CPU's with 512 MB RAM and 120 GB hard drive storage. Load balanced web hosting is provided in both Linux and Windows operating environments.
Our Linux web servers are teamed with a powerful application server, which also functions as a database server. This server is a Compaq ProLiant DL580, with dual Xeon 700 MHz processors and 1 GB RAM. A RAID array with multiple hard drives protects the data on a machine level. Failure of a hard drive will not impact the server operation or cause any data loss. Redundant power supplies and cooling fans further protect against server failure.
Email Service
BigDrum provides email service for individuals, and small and medium size companies. Our email platform offers web-based tools for remote administration, allowing you to manage your own accounts. We also offer webmail access for all accounts, using the latest version of SquirrelMail, a robust software package that offers many features that are available in standard desktop applications like Outlook and Eudora.
We offer two levels of spam protection. Our basic email service includes the use of Spam Assassin, the leading spam-filtering software, and ClamAV, an anti-virus package that scans attachments for virus. Our enhanced email service uses a proprietary system that grades any mail identified as spam. This system prevents known (high scoring) spam emails from reaching your in-box, while tagging possible (low scoring) emails as possible spam for you to determine whether it is spam or not.
Failure Is Not An Option
User access and site data is protected in our system by several layers of redundancy. The main goal of the server architecture is to provide immediate fail-over protection and remove the possibility of any interruption in service. This is accomplished by eliminating any single points of failure. If one of the web servers goes down, access is routed to the other. Data on the web servers is also replicated on the core server as an additional fail-over option. Additionally, site files are replicated off-site in case of a localized physical calamity. Finally, site data is backed up weekly to removable media drives that are stored off-premises.